Questions & Answers

How do I find locations? Go to http://www.cuswirl.com/locations/

How easy is it to access credit union accounts? It is very easy and secure. All you have to do is answer a few security questions and then pick a PIN to be used for future visits.

What is a Vcom Unit? They are similar to a self-service kiosk and perform an extensive list of Shared Branching services.

Is there a surcharge for a Shared Branch transaction at a Vcom Unit? No, the Vcom Unit will not charge a fee for performing a Shared Branch transaction.

What types of Shared Branching services are available at a Vcom Unit? Check deposits, Cash withdrawals, Cash loan advances, Loan payments by check, Transfers between the Member's credit union accounts, Balance inquiries, Recent history showing the last 10 items to clear the Member's account