New Phishing Alert

CUISPA (Credit Union Information Security Professionals Association) has issued an alert for a phone and SMS phishing attack that is in progress, representing at least five credit unions in the northeast. The 'smishes" are being distributed by phone and text message.

The SMS messages follow a similar script: "This is an automated message from Bank Fund Staff FCU. Your ATM card has been suspended. To reactivate call 1-410-910-0787." The voice message caller IDs are coming from Florida, Ohio, Texas, or Maryland.

The voice messages are also automated suggesting that the Bank Fund Staff account holder's card has been suspended and requesting the listener to press 1 for more information.
Pressing 1 transfers to a follow-up request for the account number, PIN, authorization code, etc.

The SMS message ID is coming from number 5000, not providing an actual return number.

If anyone is experiencing this attack, please send information to alerts@cuispa.org or log into the CUISPA Alerts Forum at https://alerts.cuispa.org to post a comment/reply.

Traveling Tips
When traveling to any destination far from home, it is always wise to take more than one means of currency access with you. This will protect you if, for example, your credit card is lost, stolen, damaged or blocked due to potential fraud. Always take an alternate credit card along to protect yourself in case of emergency. Another practical backup plan can also be American Express Traveler's Checks, available at no charge at any Vons Credit Union branch.

Have a great trip and don't forget that our partners at CU on Vacation can help you with travel plans, regardless of your destination!

 

Phishing attacks continue to target Credit Union members, and the number of attacks is on the rise. Phishing is a type of fraud using email that appears to be from legitimate companies in an attempt to obtain your personal information. The most recent phishing attacks reported have been emails posing to be from Vons Credit Union. The emails contain links to fraudulent sites where you are prompted to key in personal and financial information. This information is then captured by the sender of the email in an attempt to steal your identity. Phishing emails can be very deceiving and often contain logos or have a look similar to the actual web site.

Vons Credit Union will never send an email requesting personal account information. If you see an email supposedly sent by Vons Credit Union which asks for personal account information, it is a phishing scam.

Should you receive one of these emails: